Tuffrik

Shipping Policy

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or sales periods, processing may take up to 3-4 business days. You will receive an email confirmation once your order ships.

Shipping Rates & Delivery Times

United Kingdom

£2.99 - 3-5 business days

Rest of World

£5.99 - 5-10 business days

International Shipping

We ship worldwide! International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. These fees vary by country and are not included in your order total.

For more information about customs fees in your country, please contact your local customs office or check with your country's postal service.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. Tracking updates may take 24-48 hours to appear.

Shipping Restrictions

We currently do not ship to the following countries: Cuba, Iran, North Korea, Syria, and Crimea. Some items may have additional shipping restrictions. If you are unsure whether we can ship to your location, please contact us before placing your order.

Refund & Return Policy

We want you to be fully satisfied with your purchase. If you are not completely happy, you may request a return under the following conditions:

  • Items must be returned within 14 days of the delivery date.
  • All items must be unused, unworn, and in original condition.
  • Items must be returned with all original tags, packaging, and labels intact.
  • Any item that shows signs of wear, damage, stains, or alteration will not be eligible for a refund.

For hygiene and quality reasons, we reserve the right to refuse returns that do not meet these conditions.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

  • If approved, your refund will be processed to your original payment method.
  • If rejected, the item may be sent back to you.

Please note:

  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping fees unless the item received was defective or incorrect.

By making a purchase, you agree to these terms. Thank you for supporting our brand.

Contact Us

If you have any questions about shipping or your order, please contact us at or through our contact form.